Pyro Fire Services Limited are committed to protecting your privacy. We only use the information we collect about you lawfully (in accordance with current Data Protection Law). This Privacy Policy explains how we collect, use, store and protect your data when you visit our website or use our services.
Information we collect
When you use our website or contact us by other means, we may collect the following types of personal information to enable is to service your requirements:
- Your name, email address, phone number, and any other details you provide when contacting us or filling out forms on our website.
In addition, in specific relation to our website, our systems may also collect information about how you use our website, including your IP address, browser type, and browsing behaviour in line with standard industry practice.
How we use your information
We use the information we collect:
- To improve our services and website.
- To respond to enquiries, provide support, and fulfil your requests.
- To analyse website usage patterns and enhance user experience.
- To keep you informed about updates, changes, or developments in our services.
We will only share your data if you give us explicit consent to do so. We will always ask before this happens, or where you have agreed to this within our terms & conditions and/or scope of service. We will only send you marketing emails with your consent. You will always have the option to refuse any marketing emails from us at any point in the future.
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You are able to check the information that we hold about you by emailing us. If you find any inaccuracies, we will delete or correct it promptly.
Cookies
Our website uses cookies to enhance your browsing experience and gather information on how visitors use the site. You can choose to disable cookies in your browser settings, but please note that this may affect the functionality of some parts of the website.
Data Storage and Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Once the data is no longer needed, we ensure it is securely deleted or anonymized.
Security
We implement strict security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of online transmission or storage is completely secure, and while we strive to protect your data, we cannot guarantee absolute security.
Your rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections of any inaccuracies in your data.
- Request the deletion of your personal information, subject to certain legal obligations.
- Opt out of receiving marketing communications at any time.
If you wish to exercise any of these rights, please contact us.
Changes to Policy
From time-to-time we may update this Privacy Policy to reflect changes in our practices or legal obligations. All updates will be posted on this page, and we encourage you to review this page regularly to stay informed.
